Last updated 26 September 2026
Relay sends notes you write to email addresses you choose. This policy describes exactly what that involves: what is stored, what leaves our servers, and what you can delete.
Relay does not track you. There is no advertising, no analytics SDK, no third-party tracker, and nothing is sold or shared for marketing. The app carries no tracking domains.
| Data | Why |
|---|---|
| Your account email | Identifies your account and is used for sign-in, email confirmation and password resets. It comes from Apple, Google, or the address you enter. |
| Your name (optional) | Shown to recipients as the sender name. Supplied by Apple or Google at sign-in, or entered by you in Settings. |
| Destinations | The labels and email addresses you save as places to send notes. |
| Note contents | The text of every note you send, plus its subject and recipient, kept as your send history so you can review and resend. Notes scheduled for later are stored until they are sent or cancelled. |
| Photos (Relay+, optional) | Photos you attach are sent with that one email and are not stored by Relay. We keep only how many photos were sent, to apply a daily limit. |
| Your signature (optional) | Appended to notes you send, if you set one. |
| Usage counts | How many notes and AI requests you have made this month, to apply plan limits. |
| Subscription status | Whether Relay+ is active and when it renews, from Apple. We never receive your payment details. |
Passwords, when you use one, are stored only as a salted hash and cannot be read back. Email confirmation and password reset codes are stored only as hashes, expire, and can be used once.
To deliver a note, we send the recipient address, subject, message text, any photos you attached, your sender name and your reply-to address to Resend, our email provider. This is unavoidable: it is how the note reaches its destination.
Notes are sent from an address on our own domain, not from yours. Your email address is set as the reply-to address so replies reach you directly, unless your account uses an Apple private-relay alias, which cannot receive replies from unregistered senders.
For Relay+ accounts, note text is sent to Anthropic in two ways. Clean up tidies punctuation and formatting: it runs automatically on a note as it is sent, and as a preview after you dictate, where you can undo it. Smart subject writes a subject line from the note, and is off unless you switch it on.
If you do not have Relay+, your notes are never sent to any AI provider. Free accounts cannot reach these tools at all — the restriction is enforced on our servers, not in the app.
When you sign in with Apple or Google, we verify the token they issue and receive a stable identifier, your email address, and your name if the provider shares it. We do not receive your password.
Relay+ is billed by Apple. We receive confirmation from Apple that a subscription is active and when it expires. We never see your card, billing address, or Apple Account details.
Relay's servers and database run on Railway.
Dictation uses Apple's speech recognition. On devices and languages that support it, transcription happens entirely on your device. Otherwise iOS sends the audio to Apple for transcription, under Apple's privacy policy. Relay never receives or stores the audio — only the text that appears in the note field, which you can edit or delete before sending.
Attaching photos is a Relay+ feature. You choose photos with Apple's own photo picker, so Relay sees only the photos you select, never your library. The camera is used only when you tap the camera button. Photos are resized on your device and sent to your recipient inside the email itself; Relay's servers do not keep a copy, so they cannot be recovered from your send history later.
Notes and send history are kept until you delete them. There is no automatic expiry, so a note you sent last year is still in your history unless you removed it.
You can delete individual notes from your history at any time, and you can delete your entire account from Settings → Delete account. Deleting your account permanently erases your destinations, your notes and history, your scheduled sends, your signature, and your sign-in identities. This cannot be undone.
Email that has already been delivered cannot be recalled — once a note has been sent, the copy in the recipient's inbox is outside our control.
If you would like a copy of your data, or have a question about it, contact us at support@relayapp.online.
Relay is not directed at children under 13, and we do not knowingly collect information from them. If you believe a child has created an account, contact us and we will remove it.
Traffic between the app and our servers is encrypted in transit. Sending requires a confirmed email address, so an unverified account cannot send mail. Signing out ends every session for your account, not just the one on that device, and resetting your password does the same.
If this policy changes in a way that affects how your information is used, we will update the date at the top and, where the change is significant, tell you in the app.